IT Support for Small Business

Welcome to Ken Technologies

IT Support for Small Business

Every small business has a story and so do we.

At Ken Technologies, we started just like you — a small South Australian business trying to do everything right, juggling a dozen things at once, and wishing the tech side of things would just work.

We know what it’s like when your computer acts up in the middle of a busy day, or when your WiFi drops out just as you’re sending that important quote. We’ve been there — and that’s exactly why we built Ken Technologies.

Our IT Support for Small Business

Remote Monitoring & Management (RMM)

Our RMM platform gives us visibility into your entire IT environment — servers, workstations, network devices, and more. Alerts, performance metrics, and automation rules help us remediate issues before they cause downtime.

Managed Antivirus & Threat Protection

We deploy, manage, and monitor enterprise-grade antivirus across all endpoints. This includes real-time scanning, threat detection, signature updates, and remediation. We also integrate with threat intelligence systems to guard against zero-day attacks.

Patch Management

We maintain the latest patches for operating systems and key applications. Updates are tested in a controlled environment, scheduled during approved maintenance windows, and rolled out systematically to minimise disruption.

Desktop & End-User Support

From configuring new machines to software troubleshooting or hardware issues, our helpdesk is your first point of contact. Whether remote or onsite, we get your users back to productivity fast.

Remote Support & Access

Need assistance right now? Our secure remote access tools let us diagnose and fix many issues instantly — whether your staff are in the office or working remotely.

Asset Management & Documentation

We track your devices, licenses, warranties, configurations, and system dependencies. With full documentation, we reduce shadow IT, avoid duplication, and ensure continuity.

Reporting & Analytics

Monthly or quarterly service reports provide insights into system health, security posture, support trends, and key metrics. We also hold periodic reviews to align IT with your business goals.

Why Choose Ken Technologies

Certified Technicians Who Actually Care

Our team is made up of qualified, experienced techs who genuinely care about helping you. Whether it’s a slow computer, network issue, or cloud setup we’ll sort it out quickly and properly.

No Lock-Ins, No Worries

We don’t believe in long-term contracts. We believe in earning your trust with great service. Stay with us because you want to — not because a piece of paper says you have to.

We Don’t Sell Stuff You Don’t Need

We’re not here to push products or fancy gadgets. We’ll only recommend what truly helps your business run better. Simple as that.

We Understand Small Business Pain

Because we are one! We know how frustrating it is when tech gets in the way of your work. Our mission is to keep your systems smooth and stress-free so you can focus on what really matters running your business.

Free Quotes & Friendly Advice

Not sure what kind of IT help you need? That’s okay we’ll have a chat, understand your setup, and give you a free quote with no strings attached.

Free Quotes & Friendly Advice

Why Small Businesses Love Working with Us ?

We’re Local Owned and Operated in South Australia. We’re based right here in South Australia, supporting local businesses across Adelaide and nearby regions. When you call us, you’ll speak to a real person who knows the local area and understands your business not a call centre or chatbot or corporate company.